Destination KTM Dorset
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- Based on 7 verified purchases in the last 3 months
Destination KTM Dorset Verified Purchases
Total Active Purchases:
15
(Verified: 15)
I had dealt with Brendan after making my first enquiry. He was most professional, showing me around the bike and completing the paperwork after I agreed to buy. He even managed to organise some decent weather for me to ride home.
Well done Brendan, thanks a lot, see you soon!
I would not recommend KTM Dorset based on my experience. After paying the deposit, communication became slow and often inaccurate. The handover process was poorly managed with little to no documentation supplied, the information provided about the bike's specifications and features were incorrect, which affected my insurance. No spare key or key code was supplied, I was advised this model did not come with spare keys - on checking with KTM, found this was not the case.
I also paid for Diamondbrite paint protection, but it was poorly applied, leaving visible drip marks that cannot be removed. Within minutes of collection, the engine management light came on; I was told it was due to a dirty lambda sensor from short-distance moves—suggesting the bike wasn’t properly road-tested.
A promised follow-up call never happened. I had planned to return annually for servicing, but due to this experience, I will be going to another KTM dealer. While I remain interested in a KTM SMT for my next bike, I will be purchasing it elsewhere.
Aside from these issues, there were no other concerns with the customer experience.
The experience at KTM Dorset was fantastic because the salesman was extremely helpful and the entire experience was very easy and smooth
KTM Dorset were great because they were content in making sure that I was a satisfied customer
The experience at KTM Dorset was fantastic because Brendan kept me updated once I purchased the bike without even seeing it it as it was about 100 miles away. I got a great deal and fantastic bike thanks
Contact
Location
Hours
Closed
Saturday
8:30am - 4:30pm
Sunday
Closed
Monday
8:30am - 5:00pm
Tuesday
8:30am - 5:00pm
Wednesday
8:30am - 5:00pm
Thursday
8:30am - 5:00pm
Friday
8:30am - 5:00pm
